Enrollment/Bonus Credit Accumulation

• Verizon Business Link Rewards is a points-based system in tariffs filed with your state utility commission. As an enrolled member, you earn one Bonus Credit for every dollar spent on: local and regional billed charges; Long Distance usage carried and billed by Verizon Enterprise Solutions; and Verizon Business Broadband (High Speed Internet and FIOS) billed through Verizon Online, providing that these combined charges reach a minimum monthly spend of $125.   Verizon long distance is not available in Alaska. Verizon Business Broadband (High Speed Internet and FIOS) are not available in all locations.
• Qualified bill charges include Verizon General Business services regulated by tariffs in your state. Tariffs and qualified services are subject to change. Regulated services may differ from state-to-state. The following charges are excluded: time and material charges; enhanced service charges; Verizon maintenance service charges; directory advertising charges; finance charges; annual or fractional charges; late payment charges; insurance charges; refund check fees; bounced payment check fees; all Local, State and Federal taxes; Verizon 911; relay charges and other surcharges; 700/900 service charges and Audiotex service charges; and inter-exchange carrier toll charges (other than Verizon Enterprise Solutions) and surcharges.
• If an account is canceled or disconnected, all Bonus Credits earned on that account are automatically and immediately forfeited.
• If your monthly billed charges do not reach the $125 minimum threshold at least once in 12 consecutive months, your account status will be considered inactive and Bonus Credits will forfeit within 90 days of inactivation date.
• Bonus Credits will be earned in every month an enrolled customer's regulated billed revenue exceeds the $125.00 threshold specified in the Business Link Rewards tariff. Opportunities to earn Bonus Credits will also occur periodically.
• Bonus Credits expire 24 months after they are posted to the member’s account.
• Any member that does not participate in the program for 24 months may be inactivated from the program and all Bonus Credits will be forfeited.

Bonus Credit Redemption

• Customers will begin earning Bonus Credits once the enrollment has been processed. Customers can redeem Bonus Credits when they are posted to the Business Link Rewards account.
• In order to redeem Bonus Credits, your Verizon account must be open and current with no past-due balances on your account at the time of the redemption request.
• Only customers of record and/or their designated agents may redeem Bonus Credits.
• Bonus Credits are not transferable among accounts. Bonus Credits must be redeemed within two years from the date they were earned and originally posted to the account, unless the program is terminated (see termination).
• Bonus Credits earned on Long Distance and Broadband (High Speed Internet and FIOS) services may not be redeemed as a credit to the local bill where such credit is available. Currently, if your billing telephone number(s) originate in Massachusetts, Rhode Island, or New York, you are eligible to redeem for a Direct Credit. A minimum redemption of 2,500 ($25.00) Bonus Credits are required to redeem for a Direct Credit. Bonus Credits are valued at 1 cent each when redeemed for a credit on your Verizon billing statement.
• If you do not receive your reward within the indicated time frame at the time of redemption, you must contact us within 90 days from the date of your redemption.   After 90 days, if we have not heard from you and our records indicate that your reward was fulfilled, you will be deemed to have received your reward and it will not be replaced even if it is reported missing.

General

• Verizon Business Link Rewards is a benefit only to those customers enrolled.
• Verizon reserves the right to disqualify any customer from participation in the program (and to invalidate all rewards) if, in its sole discretion, Verizon determines that the customer has violated the Verizon Business Link Rewards Terms and Conditions.
• Bonus Credits are not the property of the customer and cannot be bought, sold or transferred in any way (including death or as part of a domestic matter).
• Bonus Credits are not redeemable for cash.
• Business Link Rewards redemption selections are subject to availability.
• Business Link Rewards merchandise and offers are void where prohibited by law.
• Verizon is not responsible for disputes involving joint account holders or unauthorized users relating to rewards.
• Determination of any tax liability of the customer relating to rewards is solely the responsibility of the customer.
• A customer's representative, by name or title designated at the time of enrollment, becomes the authorized individual for redemption of Verizon Business Link Rewards Bonus Credits.
• If you are a Verizon Enterprise customer whose average monthly billing exceeds $20,000, you are are eligible to continue to participate in Business Link Rewards as long as you were a Verizon Business Link Rewards member as of March 1, 2007.  As an Enterprise customer, however, you cannot add any additional Billed Telephone Numbers to your existing account, or open any new Business Link Rewards accounts.

Termination

• Verizon may terminate or modify, without liability, all or any part of Verizon Business Link Rewards Program or any of the Bonus Credit redemption offers, at any time. Notice of any program changes will be provided to participating customers at least 30 days prior to the effective date of such changes. In the event of termination of Business Link Rewards, a customer notice will be provided at least 90 days in advance, and include the dates after which eligible Bonus Credits will not be earned and the date by which such Bonus Credits may be redeemed by the customer.
• Verizon Business Link Rewards may be suspended without notice should events beyond Verizon's control occur, including but not limited to computer equipment or electronic data transmission failure, strikes, civil disturbances, acts of nature or war.